Privacy Policy

RemotePane is built on a simple principle: your machines, your credentials, and your data stay yours. The app talks directly to the computers you connect to, the things you save live on your device, and this website collects only what you choose to send us. This policy explains exactly what that means.

1. The app keeps your data on your device

The RemotePane mobile app ("the App") runs entirely on your device. It has no user accounts, no analytics, no advertising, and no cloud component. The connections you save — host addresses and usernames — are stored only on your device, and the passwords for those connections are stored in your operating system's secure credential store (the Android Keystore or the iOS Keychain), never in plain text and never on our servers.

RemotePane is a remote desktop (RDP) client: it connects directly from your device to the host you point it at. We operate no relay or intermediary servers, and the contents of your remote sessions — what's on the screen, what you type, files you access — are never transmitted to us or recorded by us. If you delete the App or clear its data, the saved connections and credentials are gone.

2. What this website collects

This website (remotepane.com) collects only the following:

• Contact form submissions. If you fill out the contact form, we store the name, email address, and message you provide so that we can read and respond to it.
• Standard server logs. Like virtually all websites, our server temporarily records basic request information (such as IP address, browser user-agent, and timestamps) for security, debugging, and operational purposes. These logs are not used to build profiles or track you, and they are retained only briefly.

We do not use analytics, advertising networks, third-party trackers, or social media pixels. We do not set marketing or tracking cookies — the only cookie we use is the session/security token that the website framework requires to protect form submissions. Web fonts are self-hosted, so loading this site does not send your information to any outside service.

3. How we use contact information

We use the information you submit through the contact form solely to respond to your inquiry. We do not sell it, rent it, share it for marketing, or add you to any mailing list.

4. Data retention

We keep contact submissions for as long as reasonably necessary to address your inquiry and keep a record of our correspondence. You may ask us to delete your submission at any time (see "Your choices" below).

5. Data sharing and disclosure

We do not sell or share your personal information. We may disclose information if required to do so by law, regulation, legal process, or enforceable governmental request, or where necessary to protect our rights, safety, or property.

The website is operated using third-party hosting infrastructure that processes requests on our behalf. Such providers may incidentally process data (for example, in server logs) strictly to deliver the service.

6. Security

We take reasonable measures to protect the information submitted through this site. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

7. Children's privacy

Neither the App nor this website is directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

8. Your choices

Because the App stores its data only on your device, there is nothing for us to access, correct, or delete on its behalf — clearing the App's data or uninstalling it removes everything. For information submitted through this website's contact form, you may request access to or deletion of that information by emailing [email protected].

9. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective" date at the top of this page. Your continued use of the App or this website after changes take effect constitutes acceptance of the updated policy.

10. Contact us

This website and the App are operated by Shibby Ventures LLC. If you have any questions about this Privacy Policy, you can reach us through the contact form or at [email protected].